Quick Facts
Delivery Apps in Hong Kong
Foodpanda
Dominant PlatformFoodpanda is Hong Kong's dominant food delivery platform with the widest restaurant selection. The app has a full English interface, accepts international credit cards, and covers virtually all of Hong Kong — from Central and Wan Chai to Tsim Sha Tsui and beyond. Frequent promotions, a "pandamart" grocery delivery section, and a loyalty program make it a comprehensive choice for tourists.
Deliveroo
Best for TouristsDeliveroo is hugely popular in Hong Kong and has the highest Payability Score among the city's delivery apps. The UK-based platform has a polished English interface, excellent international restaurant selection, and seamless foreign card acceptance. Particularly strong for international cuisine, premium restaurants, and Western food chains. If you use Deliveroo in other countries, your account works here too.
Uber Eats
Well-KnownUber Eats is available in Hong Kong and is a solid option for tourists who already have an Uber account. The familiar interface, international card acceptance, and English support make it an easy choice. Restaurant selection is slightly smaller than Foodpanda or Deliveroo in Hong Kong, but major chains and popular restaurants are well represented. Your existing Uber account and payment methods work seamlessly.
KeeTa
Growing FastKeeTa is Meituan's Hong Kong delivery app, launched in 2023 and growing rapidly with aggressive promotions and discounts. Unlike mainland Meituan, KeeTa has some English support and is more accessible to international users. It's gaining market share quickly by offering lower prices and generous new-user promotions. Worth checking for deals, though Foodpanda and Deliveroo remain more reliable for tourists.
OpenRice Delivery
Local PlatformOpenRice is Hong Kong's most popular restaurant review platform (similar to Yelp for HK), and it also offers a delivery service. The delivery selection is smaller than Foodpanda or Deliveroo, but OpenRice excels at local Hong Kong restaurants and has excellent reviews to help you discover hidden gems. English interface available. Useful for restaurant discovery even if you order through another app.
Grocery Delivery in Hong Kong
Hong Kong has solid grocery delivery options, especially useful since many hotel rooms and Airbnbs have limited kitchen access. These services are great for drinks, snacks, and essentials.
PARKnSHOP (via apps)
One of Hong Kong's two major supermarket chains. Available for delivery through its own platform and through Foodpanda. Good selection of local and imported groceries. English available.
Wellcome (via apps)
Hong Kong's other major supermarket chain. Delivery available through various platforms. Wide selection of everyday groceries, fresh produce, and imported goods. English interface.
HKTVmall
Hong Kong's largest online shopping mall, covering groceries, electronics, and household items. Next-day delivery. Has physical pickup locations across the city. English interface available.
Pandamart (Foodpanda)
Foodpanda's quick grocery delivery. 20-30 minute delivery of essentials, snacks, drinks, and daily necessities from Foodpanda's own dark stores. Convenient for small, quick orders.
Tourist Reality Check
Hong Kong Is VERY Tourist-Friendly for Delivery
Great news: Hong Kong is one of the easiest places in Asia for food delivery as a tourist. English is an official language, so all major apps have full English interfaces and English-language menus. All three major delivery apps (Foodpanda, Deliveroo, Uber Eats) accept international credit cards without issues. You don't need a local phone number if you already have accounts. The city is compact, so delivery is fast — typically 20-30 minutes.
Building Access Can Be Challenging
The main challenge in Hong Kong isn't language or payment — it's building access. Many Hong Kong buildings have complex buzzer systems, security gates, and access codes. Delivery drivers will typically call your phone number when they arrive. If you're in a hotel, meeting in the lobby is easy. For Airbnbs and serviced apartments, make sure to include building access instructions, floor number, and unit number in your delivery notes. MTR station exits work well as landmark references.
Excellent Coverage Across the City
Delivery coverage in Hong Kong is excellent across all major areas. Hong Kong Island (Central, Wan Chai, Causeway Bay, North Point), Kowloon (Tsim Sha Tsui, Mong Kok, Jordan, Hung Hom), and even New Territories (Sha Tin, Tuen Mun, Tsuen Wan) are well-served. The compact nature of the city means delivery distances are short and wait times are minimal.
Competitive Market Means Great Deals
Hong Kong's delivery market is fiercely competitive, especially with KeeTa's aggressive entry. This is great for consumers — expect frequent promotions, discount codes, and new-user offers. Check all apps before ordering, as the same restaurant may have different prices and delivery fees across platforms. KeeTa often has the lowest prices for new users.
Tipping in Hong Kong
Not traditional, but appreciated. Hong Kong does not have a strong tipping culture for food delivery. Restaurants typically include a 10% service charge in dine-in bills, but this does not apply to delivery. The delivery apps may offer a tipping option after delivery — a 10% tip is appreciated but not expected. Drivers will not be offended if you don't tip. If you've had particularly good service or the driver navigated a difficult building access situation, a small tip is a nice gesture.
Hotel Delivery Tips
Hotels are excellent for delivery. Hong Kong hotels are well accustomed to food delivery. Most have a reception desk or lobby where drivers can easily drop off orders. Major hotel chains (The Peninsula, Mandarin Oriental, Shangri-La, Ritz-Carlton, W Hotel, etc.) all accommodate delivery without issues. For Airbnbs and serviced apartments, include detailed building access instructions: building name, street address, floor and unit number, and any door codes or intercom instructions. Drivers may call your phone when they arrive, so ensure your number is reachable.
Hong Kong Download Pack
Get Ready Before You Land
Download all the apps you need for Hong Kong before your flight. Our Hong Kong Download Pack includes direct links for iOS and Android, plus tips for getting the best promotions.
- Foodpanda — iOS & Android download links
- Deliveroo — iOS & Android download links
- Uber Eats — iOS & Android download links
- KeeTa — iOS & Android download links (for deals)
- New-user promotion codes and tips
Frequently Asked Questions
Foodpanda and Deliveroo are the two best food delivery apps for tourists in Hong Kong. Both accept international credit cards, have full English interfaces, and cover the entire city. Uber Eats is a solid third option, especially if you already have an account. KeeTa (Meituan's HK app) is newer but worth downloading for aggressive new-user discounts. All three major apps make Hong Kong one of Asia's easiest cities for tourist food delivery.
Both are excellent, and many Hong Kong residents use both. Foodpanda has the largest restaurant selection overall, more local eateries, and frequent flash promotions. Deliveroo tends to feature more premium and international restaurants, and has a very polished user experience. Prices and delivery fees vary by restaurant. We recommend downloading both and comparing restaurant options and promotions for each order. You really can't go wrong with either.
Yes, absolutely. All major food delivery apps in Hong Kong (Foodpanda, Deliveroo, and Uber Eats) accept international Visa, Mastercard, and American Express credit cards. Apple Pay and Google Pay are also supported. Hong Kong is one of the most tourist-friendly cities in Asia for delivery payments. You will not have any issues paying with your home country credit card.
Foodpanda leads in market share with the widest restaurant selection. Deliveroo is second and popular for premium dining. Uber Eats is third but very reliable. KeeTa (Meituan's HK app) is growing rapidly and offers great deals for new users. For tourists, the "best" app depends on what you're looking for: Foodpanda for variety, Deliveroo for premium and international food, Uber Eats for familiarity, KeeTa for deals.
Yes, hotel delivery works very well in Hong Kong. Most hotels have a reception desk or lobby where drivers can leave orders. The city is compact, so delivery times are generally fast (20-30 minutes). For Airbnbs, the main challenge is building access — many residential buildings have buzzer systems, security doors, and lifts that require access cards. Include clear building access instructions in your delivery notes and be prepared for the driver to call you on arrival.
Yes — all major food delivery apps in Hong Kong support English. English is one of Hong Kong's two official languages (alongside Chinese/Cantonese). Foodpanda, Deliveroo, and Uber Eats all have full English interfaces, English restaurant names and descriptions, and English customer support. Even KeeTa and OpenRice have English options. Hong Kong is the easiest city in Greater China for English-speaking tourists to use food delivery apps, in stark contrast to mainland China where apps are Chinese-only.