Quick Facts
Delivery Apps in Italy
Glovo
PopularGlovo is one of Italy's most popular delivery platforms, offering food delivery alongside groceries, pharmacy, and courier services. It has strong coverage across Rome, Milan, Turin, Naples, Florence, and many other Italian cities. The app accepts foreign credit cards and has English language support, though restaurant menus are often in Italian. Glovo's multi-category delivery makes it particularly useful for tourists needing more than just food.
Just Eat
StrongJust Eat has one of the largest restaurant networks in Italy, including many small local trattorias and pizzerias not available on other platforms. This gives you access to truly authentic Italian food that might otherwise be hard to discover as a tourist. The app accepts foreign credit cards. English support is available for the interface, though menu descriptions are typically in Italian. Coverage extends to smaller cities and suburban areas.
Deliveroo
Premium AreasDeliveroo operates in Italy's premium urban areas, focusing on Rome, Milan, Florence, Bologna, and Turin. Known for curated, higher-quality restaurant partnerships, Deliveroo is excellent for tourists who want reliable quality. The app has full English support and accepts all international credit cards. Delivery times are typically fast, and the app experience is polished and familiar for international travelers.
Uber Eats
GrowingUber Eats is growing its presence in Italy, with coverage in Rome, Milan, Naples, and several other cities. While not as dominant as in other European countries, Uber Eats offers the familiar global experience that international travelers appreciate. Your existing account works in Italy, all foreign cards are accepted, and the app has full English support. A good option to have as a backup alongside Glovo or Deliveroo.
Grocery & Convenience Delivery
Italy has growing grocery delivery options that are handy for tourists stocking vacation apartments. Italian supermarkets carry incredible fresh produce, cheese, cured meats, and wine that make even a simple meal at home feel special.
Tourist Reality Check
Italy's delivery scene is solid in major cities. Rome, Milan, Florence, and Naples all have excellent coverage through multiple apps. Italian food culture is very restaurant-focused, so the quality of delivered food is often outstanding. All major apps accept foreign credit cards, and English support is available on the main platforms. Pizza delivery is obviously legendary in Italy.
Italian restaurants follow strict schedules: lunch is 12:30–3:00 PM and dinner runs 7:30–11:00 PM. Many restaurants close between 3:00–7:30 PM. During the afternoon gap, delivery options are more limited — you will mostly find pizzerias, fast-food chains, and bakeries. Plan your delivery orders around these hours for the best selection of authentic Italian cuisine.
Italian apartment buildings use intercoms called "citofono." Delivery to apartments requires sharing the intercom name (usually the surname on the buzzer) with the driver. For Airbnb stays, ask your host for the citofono name. In delivery notes, write: "Citofono: [Name], [Floor] piano" (piano means floor). If the driver cannot reach you, they will call. Having "Scendo" (I'm coming down) ready helps with communication.
Tipping & Etiquette
Tipping for food delivery is not traditional in Italy. A small tip of 1 EUR is appreciated but definitely not expected. Italian delivery culture is straightforward — the price you see is the price you pay. Delivery apps include a tip option after delivery, but most Italian customers do not use it. As a tourist, a small tip is a nice gesture, particularly in bad weather or for late-night orders.
Italian drivers are generally professional and efficient. If you have a complicated delivery location (no elevator, high floor, confusing building), a tip is especially appreciated. Simply saying "Grazie" (thank you) with a smile goes a long way in Italy.
Hotel Delivery
Hotels in Italy are generally accommodating with food delivery. Use the hotel's full address and add "Hotel [Name]" in your delivery notes. Most hotel receptionists will accept delivery orders on your behalf. Italian hotels in tourist areas are very familiar with delivery services.
For B&Bs and apartments, share the intercom name (citofono) with the driver in the delivery instructions. Include the floor number using the Italian convention: "primo piano" (first floor), "secondo piano" (second floor), etc. For buildings without an elevator (many older Italian buildings), mention this so the driver knows what to expect. Meeting the driver at the main entrance is always a reliable option.
Download Before You Land
Prepare for your Italian food adventure before your flight lands.
Priority 1: Deliveroo — best English support, premium restaurant selection, foreign cards accepted.
Priority 2: Glovo — popular local platform with multi-category delivery (food, groceries, pharmacy).
Priority 3: Uber Eats — familiar interface, works with existing account, growing coverage.
Priority 4: Just Eat — widest restaurant network including local trattorias and pizzerias.
Frequently Asked Questions
Deliveroo and Glovo are the best options for tourists in Rome. Deliveroo offers the most polished English-language experience and curated restaurant selection. Glovo has wider coverage and also delivers groceries and pharmacy items. Uber Eats is growing in Rome and works with your existing account. Just Eat has the most restaurants, including many local trattorias in Rome's neighborhoods. We recommend downloading Deliveroo and Glovo for the best Rome experience.
Yes, Glovo Italy accepts all major international credit cards including Visa, Mastercard, and American Express. You can also use Apple Pay and Google Pay. The app works with any email address and phone number for registration. Glovo delivers food, groceries, pharmacy items, and more across all major Italian cities.
Absolutely! Italy is the birthplace of pizza, and delivery apps offer an incredible selection. From authentic Neapolitan-style pizza in Naples to Roman thin-crust pizza, every app features dozens of quality pizzerias. Pizza delivery has been a proud Italian tradition long before apps existed — many pizzerias have been delivering for decades. In Naples especially, pizza delivery is an art form. Expect delivery pizza in Italy to be significantly better than what you find in most other countries.
In Rome, Glovo and Deliveroo are the most popular delivery platforms. Just Eat has the widest restaurant database, including many neighborhood trattorias. Uber Eats is also available and growing. Deliveroo is our top recommendation for tourists due to its polished English experience and curated restaurant selection. Glovo is great for when you also need groceries or pharmacy items delivered.
Yes, Italian hotels generally allow food delivery. Use the hotel's full address and add the hotel name in delivery notes. Most receptionists will accept orders for guests. For B&Bs and apartments, share the citofono (intercom) name and floor number with the driver. If you are in a building without an obvious entrance, add clear instructions or plan to meet the driver outside. Italian drivers in tourist areas are experienced with hotel and apartment deliveries.
Florence has good delivery coverage through Deliveroo, Glovo, and Just Eat. Deliveroo is particularly popular in the historic center and has an excellent curated selection of Florentine restaurants. The city is smaller than Rome or Milan, so coverage is naturally more concentrated in central Florence. All major apps accept foreign credit cards. For Florentine specialties like bistecca alla fiorentina, check the higher-end restaurants on Deliveroo.